Refunds and Cancellation
### Refund Policy
At Accountkart, we strive to provide the highest level of satisfaction with our accounting services. If you are not entirely satisfied with your purchase, we're here to help.
**1. Eligibility for Refund:**
- Refund requests must be made within 30 days of the original purchase date.
- Services that have been fully delivered or completed are not eligible for a refund.
- Partially delivered services may be eligible for a prorated refund based on the work completed.
**2. Process for Requesting a Refund:**
- To initiate a refund request, please contact our customer support team at [info@accountkart.com]with your order details and reason for the refund.
- Our team will review your request and may require additional information to process your refund.
**3. Approval and Issuance of Refunds:**
- Once your refund request is approved, the refund will be processed to your original method of payment within 10-15 business days.
- You will receive an email confirmation once the refund has been issued.
### Cancellation Policy
**1. Subscription Services:**
- Monthly Subscriptions: You may cancel your subscription at any time before the next billing cycle. No refunds will be issued for the current billing period.
- Annual Subscriptions: You may cancel your subscription at any time before the next billing cycle. If canceled within the first 30 days of the annual subscription, a prorated refund will be issued based on the unused months. After 30 days, no refunds will be issued.
**2. One-Time Services:**
- Cancellation requests for one-time services must be made within 24 hours of placing the order. A full refund will be provided if the service has not yet been initiated.
- If the service has already been initiated, the cancellation request may be subject to a partial refund based on the work completed.
**3. How to Cancel:**
- To cancel a subscription or one-time service, please contact our customer support team at info@accountkart.com with your order details.
- Our team will confirm the cancellation and provide information on any applicable refunds.
**4. Exceptions:**
- Certain promotional and discounted services may be non-refundable. Please refer to the specific terms and conditions of the promotion for more details.
- Refunds and cancellations are not available for customized services where work has already commenced.
Contact Us
If you have any questions about our refund and cancellation policy, please contact us:
- Email: info@accountkart.com
- Phone: 8015839961
We value your business and are committed to ensuring your satisfaction with Accountkart's accounting services.